Business success starts with a customer-first approach

How do you build a better business?


Get employees to do the right thing, and put the customer first; the rest will take care of itself.

That was the message BizCom clients Dina Dwyer-Owens and Tariq Farid recently shared while talking business success with Inc. magazine and MSNBC.

BizComPR client Dina Dwyer Owens Dwyer Group on business successDina is co-chair of Dwyer Group and its collection of 2,700 home service and repair franchises, which generate over $1.4 billion in sales worldwide. The author of Values Inc., she talked to Inc. magazine about the 6 Steps that any company can take to build a culture focused on values.

You can click here read the entire interview.

Tariq is founder and CEO of Edible Arrangements, the largest franchise chain of shops offering creatively designed fresh cut fruit arrangements with more than 1,300 locations worldwide.

Tariq Farid Edible Arrangements talks business success on MSNBC“You should stop chasing the money and focus how you can impress every single customer,” was the food for thought that Tariq shared with MSNBC’s JJ Ramberg and again later when he and Simon Sinek evaluated a young entrepreneur’s business idea on MSNBC’s Your Business.


View the interviews below: